Who We Are
PENGUIN COLD CAPS WHITE GLOVE SERVICES
Your Professional Hair Givers
Independently Owned & Operated
Licensed, Bonded, and Insured.
Compassionate Caring for our Clients.....Penguin Cold Caps allow the Client to take control of how they look and feel!
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Personal White Glove Services Advocates assist Clients from Hospital to Home Care. We are there to provide Cold Capping Assistance so you can relax and take care of you and your health!
How To Start
WE ARE ONLY SERVICING THE RENTALS
RIGHT TO REFUSE SERVICES TO ANYONE AT ANYTIME FOR ANY REASON, INCLUDING NON PAYMENT OF SERVICES AT THE TIME OF SERVICE. Any verbal or physical abuse towards a WGS Professional will not be tolerated and will immediately halt further service without a refund.
If you have any questions, call directly.
How It Works
RETURNS AND REFUNDS
When using our White Glove Service (Full Day- 8 Hours), our professional White Glove Service Associate will return the Penguin Cold Cap Kit for you as part of our service.
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If using the At Home Training or the 3 Hour In-Hospital Training, you as the client will need to RETURN THE ENTIRE KIT to the Penguin Depot in Michigan. Ask your Associate for return information once you are done.
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** We do not offer refunds as part of our White Glove Service, Live Training, or At Home Training for personal use. All Cold Capping is offered on a voluntary basis and therefore, the client is aware there are no guarantees , even with professional service.
Cancellation Fees
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Less than 48 hour notice cancelation is $175 for personal reasons and $100 for medical or lab work results forcing a cancellation.WGS Cancellation of Professional Assistance in less than 12 hours(the night before service OR the morning of services) is $300 plus $110 for dry ice for any reason, except medical or lab work cancels which is the $100, but also $110 as dry ice is already purchased.**Regardless of WGS Professional Service cancelations, the client is obligated to the ONE MONTH MINIMUM RENTAL for the Penguin Premier Dry Ice Kit for the one month of $449 (the $189 security deposit is refunded once all last minute WGS cancel fees are paid in full).
